How can we improve Zintro?

Zintro needs better control of the status of projects posted and responses.

Many projects, irrespective of posted expiration dates, are not "open," - I have found clients that have posted but are not interested in further responses as they have found a vendor, lost budget for project, changed interest, etc. In order that the Zintro open project list is not riddled with unavailable work and wasting vendors' efforts, please find better controls for posting and expiring projects. This could be done in various ways, including requesting a vendor update project status, indicating on a project whether a vendor has hired a consultant or not, etc.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    We just rolled out new functionality to allow clients to close inquiries when positions have been filled, automatically notifying all involved experts.

    In the upcoming months we will roll out new expiration policies that will automatically close inquiries if there has not been Client activity during a certain period of time.

    We are also working on increasing the visibility into the status of inquiries and responses.

    Thanks for the feedback

    4 comments

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      • JohnJohn commented  ·   ·  Flag as inappropriate

        I have lots of "old" or "duplicate" projects in my matches.It is hard to know if projects are still open.The match ques need to get purged regularly.

      • Robert Kimicata, PERobert Kimicata, PE commented  ·   ·  Flag as inappropriate

        Yes i think those improved metrics would be very helpful. If they read my response, and/or used other experts, i can pretty much assume i am out of the running. I realize it is difficult to "Require" anything of clients if you want to keep them. I assume that you do feedback, to test client satisfaction. Perhaps after they engage an expert and a certain amount of time has passed, you could send a satisfaction survey. Q1 would be some form of "Are you done?". A YES would trigger the rest of the survey, a NO would return a message of "we will check back with you". This could be used to update the project status, and send an update to all who responded. Not perfect, since a lot of people do not respond to these, but another tool to know the status.

      • Robert Kimicata, PERobert Kimicata, PE commented  ·   ·  Flag as inappropriate

        Clients do not necessarily read all of the responses in the queue. It would be nice to know if you are still in the running or if that ship has passed.

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