Escrow Service

Zintro's escrow service offers convenience and security to clients and experts on the platform.


All payments through the platform include the benefits of our escrow service.

When a client submits a direct payment, or accepts a quote, the full amount is charged to the client's desired payment method. The payment is then held in escrow until released by the client.

The client will not be able to cancel a payment in escrow without Zintro's authorization. In case of a dispute, we will reach out to both parties and help find a solution. Zintro support is always available to help mediate any dispute.

Payments outside the platform are against Zintro's User Agreement, unless explicitly authorized by Zintro in writing.

Related Articles:

  • Making Payments to Experts
  • Invoicing, Quotes and Receiving Payments from Clients
  • Conversations with Clients
  • Conversations with Experts

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