How can we improve Zintro?

Business Etiquette

Develop a method to inform those who propose solutions to be notified of the result of their proposal. A simple "You did not make the cut" would be a professional approach.

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

    6 comments

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      • Robert Kimicata, PE commented  ·   ·  Flag as inappropriate

        Rather than "allow" clients to decline experts, you should "Require" them to decline experts. While i realize that some of these engagements might be open for some time, at some point say 3 months, they should be required to either hit the "continue engagement" button, or Zintro would automatically send out a "You were not selected" message to all responders. You might try this on a voluntary trial basis first, but i believe it is good business ethics to say "Thanks, but no thanks".

      • Dan Belanger commented  ·   ·  Flag as inappropriate

        Zintro need this badly. You could also use a method to better define the work. We recently went through the work of responding just to find out that our fees were to high. Sounded to us like the end client had hired someone to do some work, and that service provider was looking for someone to contract that work out to. We have experienced a less than quality group of potential clients with Zintro.

      • AdminZintro Preferred Support (ZIntro Support Team, Zintro, Inc.) commented  ·   ·  Flag as inappropriate

        Robert, thanks for the suggestion. The client already has the ability to "cancel" an Inquiry. One does that by going into zMail, clicking on the Inquiry, scrolling down, and clicking on the Cancel button.

        At this point, cancelling an inquiry does not notify the experts who were not selected. We plan on offering that functionality in a release that will be rolling out in the coming months.

        Thanks.

        --Stuart
        Founder & CEO, Zintro Inc.

      • Robert Kimicata, PE commented  ·   ·  Flag as inappropriate

        The client should be able to "Close" the inquiry once they have found a satisfactory consultant. When they do that, anyone who has an open proposal to the client should get a note back "you were not selected, inquiry is closed". Alternatively have the related inquiry on the inbox noted as closed. We can infer from that we were not chosen, if no one has contacted us.

      • AdminZintro Preferred Support (ZIntro Support Team, Zintro, Inc.) commented  ·   ·  Flag as inappropriate

        Thanks for the suggestion. I completely agree.

        However, I can only partially "blame the clients".

        1. The inquiries they are sending out usually are going to many experts. They do not yet feel an "intimate" relationship with the experts. Once they have had a round-trip one to one communication with experts, is should be expected that they let the experts know the outcome of their decision process.

        2. Zintro doesn't make it easy to send out a similar note to multiple experts. We are working on that. Also, we are working on "one-click decline and notify" functionality that should improve matters on this front.

        Thanks.

        --Stuart
        Founder & CEO, Zintro Inc.

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