Knowledge Base

  1. 1. About Zintro 

    1. Zintro Overview
    2. What are the uses for Zintro?
    3. How does Zintro make money?
    4. Zintro Success Stories
    5. Can I browse through Inquiries on the Zintro Platform?
  2. 2. Getting Started 

    1. How do I become a Zintro Client (expert-seeker)?
    2. How do I become a Zintro Expert (client-seeker)?
    3. Can I be BOTH a Client and an Expert?
    4. How do I post an Inquiry?
    5. Is my information safe on Zintro?
  3. 3. Tips for the Client (Expert seeker) 

    1. Client Best Practices - Tips for writing a high quality Inquiry
    2. Why are so many Experts willing to do a first call for free?
    3. Awaiting release by Admin – why the delay?
    4. Bronze, Silver, Gold Experts - How are they different?
    5. How much should I offer to pay for an Expert-consult?
  4. 4. Tips for the Expertise Provider 

    1. Expert Best Practices - Get the most out of Zintro
    2. Strategies for converting inquiries into engagements - "start a dialog"
    3. Should I charge for the first call?
    4. How can I get promoted to be a Bronze, Silver, or Gold Expert?
    5. How should an independent consultant determine his/her hourly rate?
  5. 5. Common issues 

    1. I lost my userid or password. How do I get a new one?
    2. Why do I have Zintro activity but have not received any email notifications? How do I whitelist Zintro?
    3. Why is my account suspended?
    4. How to I get in contact with Zintro's customer support?
    5. Resolving Common site issues
  6. 6. Payments 

    1. 1. How does the Client-to-Expert payment process work?
    2. 2. How does Zintro pay me?
    3. 3. What is Zintro's refund policy?
    4. 4. 1099 Tax Reporting
    5. 5. How do I get paid if I live outside the United States?
  7. 7. Legal & Compliance 

    1. 1. Zintro's Legal Documents
    2. 2. Are there legal issues using Zintro?
    3. 3. What kind of compliance framework does Zintro offer?
  8. 8. Basic vs. Premium Services 

    1. 1. What are the bennefits of upgrading to Premium?
    2. 2. How much does it cost to use Zintro?
    3. 3. How do I upgrade to Premium?
  9. All articles 

    1. Expert Best Practices - Get the most out of Zintro
    2. I lost my userid or password. How do I get a new one?
    3. 1. How does the Client-to-Expert payment process work?
    4. How do I become a Zintro Client (expert-seeker)?
    5. Client Best Practices - Tips for writing a high quality Inquiry

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