Knowledge Base ← Customer Feedback for Zintro, Inc. Search knowledge base… Search (thinking…) Reset A. About Zintro → 1. What is Zintro? 2. What are the uses for Zintro? 3. How does Zintro work? 4. How does Zintro make money? 5. Zintro Success Stories 10 articles → B. Getting Started → 1. How do I become a Zintro Client (expert-seeker)? 2. How do I become a Zintro Expert (client-seeker)? 3. Can I be BOTH a Client and an Expert? 4. How do I post an Inquiry? 5. Is my information safe on Zintro? C. Tips for the Client (expert-seeker) → 1. Client Best Practices - Tips for writing a high quality Inquiry 2. Why are so many Experts willing to do a first call for free? 3. Premium, Bronze, Silver, Gold Experts - How are they different? 4. How much should I offer to pay for an Expert-consult? 5. Thank Experts for responding 7 articles → D. Tips for the Expert (client-seeker) → 1. Expert Best Practices - Get the most out of Zintro 2. Should I do a first call for free? 3. How can I get promoted to be a Bronze, Silver, or Gold Expert? 4. How should an independent consultant determine his/her hourly rate? 5. Can I filter the types of incoming inquiries I receive? 11 articles → E. Having Problems → 1. I lost my userid or password. How do I get a new one? 2. Why do I have Zintro activity but have not received any email notifications? How do I whitelist Zintro? 3. Why is my account suspended? 4. How to I get in contact with Zintro's customer support? F. Basic vs. Premium Services → 1. What is the difference between Basic and Premium CLIENT Services? 2. What is the difference between Basic and Premium EXPERT Services? 3. How much does it cost to be a Zintro CLIENT? 4. How much does it cost to be a Zintro EXPERT? 5. How do I upgrade to Premium? G. Payments → 1. How does the Client-to-Expert payment process work? 2. How does Zintro pay me? 3. What is Zintro's refund policy? 4. 1099 Tax Reporting 5. How do I get paid if I live outside the United States? 6 articles → H. Legal & Compliance → 1. Zintro's Legal Documents 2. Are there legal issues using Zintro? 3. What kind of compliance framework does Zintro offer? All articles → 1. Client Best Practices - Tips for writing a high quality Inquiry 1. Expert Best Practices - Get the most out of Zintro 1. How do I become a Zintro Client (expert-seeker)? 1. How does the Client-to-Expert payment process work? 1. I lost my userid or password. How do I get a new one? 60 articles →