Knowledge Base

← Customer Feedback for Zintro, Inc.
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  1. A. About Zintro

    1. 1. What is Zintro?
    2. 2. What are the uses for Zintro?
    3. 3. How does Zintro work?
    4. 4. How does Zintro make money?
    5. 5. Zintro Success Stories

  2. B. Getting Started

    1. 1. How do I become a Zintro Client (expert-seeker)?
    2. 2. How do I become a Zintro Expert (client-seeker)?
    3. 3. Can I be BOTH a Client and an Expert?
    4. 4. How do I post an Inquiry?
    5. 5. Is my information safe on Zintro?

  3. C. Tips for the Client (expert-seeker)

    1. 1. Client Best Practices - Tips for writing a high quality Inquiry
    2. 2. Why are so many Experts willing to do a first call for free?
    3. 3. Premium, Bronze, Silver, Gold Experts - How are they different?
    4. 4. How much should I offer to pay for an Expert-consult?
    5. 5. Thank Experts for responding

  4. D. Tips for the Expert (client-seeker)

    1. 1. Expert Best Practices - Get the most out of Zintro
    2. 2. Should I do a first call for free?
    3. 3. How can I get promoted to be a Bronze, Silver, or Gold Expert?
    4. 4. How should an independent consultant determine his/her hourly rate?
    5. 5. Can I filter the types of incoming inquiries I receive?

  5. E. Having Problems

    1. 1. I lost my userid or password. How do I get a new one?
    2. 2. Why do I have Zintro activity but have not received any email notifications? How do I whitelist Zintro?
    3. 3. Why is my account suspended?
    4. 4. How to I get in contact with Zintro's customer support?

  6. F. Basic vs. Premium Services

    1. 1. What is the difference between Basic and Premium CLIENT Services?
    2. 2. What is the difference between Basic and Premium EXPERT Services?
    3. 3. How much does it cost to be a Zintro CLIENT?
    4. 4. How much does it cost to be a Zintro EXPERT?
    5. 5. How do I upgrade to Premium?

  7. G. Payments

    1. 1. How does the Client-to-Expert payment process work?
    2. 2. How does Zintro pay me?
    3. 3. What is Zintro's refund policy?
    4. 4. 1099 Tax Reporting
    5. 5. How do I get paid if I live outside the United States?

  8. H. Legal & Compliance

    1. 1. Zintro's Legal Documents
    2. 2. Are there legal issues using Zintro?
    3. 3. What kind of compliance framework does Zintro offer?

  9. All articles

    1. 1. Client Best Practices - Tips for writing a high quality Inquiry
    2. 1. Expert Best Practices - Get the most out of Zintro
    3. 1. How do I become a Zintro Client (expert-seeker)?
    4. 1. How does the Client-to-Expert payment process work?
    5. 1. I lost my userid or password. How do I get a new one?

Knowledge Base and Helpdesk

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